** UPDATED ON 24TH MARCH 2020 **
Amid the developing Coronavirus (COVID-19) outbreak, we all find ourselves in an exceptional situation, affecting the whole world and I wanted to take the time to reassure our customers that we are taking actions as a responsible business to manage the health and wellness of our team while continuing to work with the minimum of interruption.
We are following the guidelines set out by the UK Government and will continue to monitor the situation closely every day.
Cleaning in our work environments has intensified and with most of us able to work from home we can ensure that our business and service will continue as usual, while maintaining social distancing.
At present our production is still operating at full capacity and orders are being successfully delivered to our customers around the world, even in countries enforcing strict lockdowns and closures. However it may be expected that some orders will be delayed in shipping during these uncertain times and we ask that all customers remain patient if that is the case.
Despite restrictions on travel, we understand that goods are still moving in and out of all countries quite well with delivery services working as normal. Small delays are possible.
We appreciate your understanding as the situation evolves and reassure you that we are available to fulfil your requirements when placing orders.
If you have any questions, please do not hesitate to contact us.
Thank you for your continued support.