FAQs

Home/FAQs/
19 07, 2017

Is ordering with you safe and secure?

By |2017-08-29T02:46:04+01:00July 19th, 2017|0 Comments

Yes. Look for the https 'secure lock' in the URL bar of your browser window. You can also view our security certificate, provided by Comodo, at the very bottom of every page. All payments are handled externally by PayPal, so we never take or see any of your financial information.

19 07, 2017

Do you accept cards?

By |2017-08-29T02:46:44+01:00July 19th, 2017|0 Comments

Yes we do! All major cards are accepted and processed for us by PayPal. The service they provide is highly secure and offers a streamlined checkout for you as the customer. Please note that none of your payment information is ever shared with us, we only receive the funds and your order.

19 07, 2017

How do I get free shipping?

By |2017-07-19T01:42:10+01:00July 19th, 2017|0 Comments

Free shipping is available on orders over £400 GBP. You will qualify for this with 3 sets of cabinet decals. Other items will need larger amounts to qualify. The free shipping discount is automatically applied when the total of your basket exceeds this amount.

19 07, 2017

What does order “processing” mean?

By |2017-07-19T01:40:39+01:00July 19th, 2017|0 Comments

It means we have received your order and your payment. We will now prepare the item(s) for shipping and dispatch. If you ordered a product which is made to order, such as cabinet decals and translites, these will need a few days so you order status will remain as "processing" between 3-7 days before being [...]

19 07, 2017

When will I get my order?

By |2017-07-19T01:38:37+01:00July 19th, 2017|0 Comments

This depends on your location and the product you ordered. Items made to order will need a few days of processing (manufacturing). For shipping times, smaller items are usually delivered to most locations around the world within 7-10 days. Larger items, such as cabinet decals, are heavy and take longer. Most countries will receive these [...]

19 07, 2017

Is tracking available?

By |2017-07-19T01:35:18+01:00July 19th, 2017|0 Comments

Yes. All orders are shipped fully insured and tracked. When your order is marked as "complete" an email will be sent to your inbox with the details of the order, the tracking number and link.

19 07, 2017

How much is shipping?

By |2017-07-19T01:34:04+01:00July 19th, 2017|0 Comments

You can check on any product by adding it to your shopping basket, then go to the basket page. Here you will find a shipping calculator at the bottom of the page. Just select your country you'll be given the shipping costs for your particular product.